Holiday Resort Schlosshof  |  Luxury Camping & Charming Hotel -  Lana near Merano - South Tyrol - Italy

Hotel cancellation conditions

Terms and Conditions Charme Hotel Schlosshof:

  • You can cancel your booking up to 30 days prior to arrival without charge.
  • Cancellations made within 30 days of arrival will incur a charge amounting to 80% of the booking.
    This also applies to bookings made within 30 days of arrival.
  • Cancellations made on the day of arrival will be charged in full.
  • In case of late arrival or early departure the stay will be charged in full as booked.
  • Cancellation fees, whatever the reason, have to be paid on sight.
    Please be advised that we do not make any exception, for example neither in case of disease attested by medical report. We thank you for your understanding.
  • Hotel rooms are available from 2pm on the day of arrival and must be vacated by 11am on the day of departure.
  • Please give us notice if you arrive after 6pm.
  • Payments: cash, debit card, VISA, Mastercard.

We recommend a cancellation insurance.

You find a link to the convenient “HGV Cancellation Cover” on our website Here you can get detailed information about the application conditions and take out the insurance online. Please note however that the insurance is taken directly between you and the insurance agency and our hotel has nothing to do with this contract. 

Europäische Reiseversicherung

The reliable choice for your holiday.
Check premiums and book at:

Schlosshof Resort
Camping & Charming Hotel

Jaufenstraße / Via Giovo 10
(access Via Feldgatter)
39011 Lana near Merano
South Tyrol - Italy
Tel:  (+39) 0473 56 14 69

Schlosshof @ Instagram